Grand Floridian - Nov 4 - 10

Fox Valley limo to the airport - very friendly, older lady driver who could not carry bags from door step to the car, or load them into the trunk. $96 for the stretch with the 5 of us. 8 rating

AA 1562 - ORD to MCO - on time and easy flight. AA has a new entree for dinner - a cheese burger that was excellent. 9 rating

Hertz rental - bus ride sucks, its about 10 minutes and off the airport property - I prefer when you can walk from terminal. Didn't have my name on the board and had to go inside, great service and put me in a town car. Rental rates are CHEAP in Orlando, so that was great. Overall rating of 7 because of service at gold counter.

Grand Cypress (Hyatt) - front desk help really made me mad. I asked for a room on the Regency (club) level, but was told I couldn't have one because I was using my points for a free night. WHAT HORRIBLE SERVICE, made all the worse by the fact that the staff told me they were 14% occupied, and had a conference that put total occupancy below 50%. The least a hotel can do for its Diamond members is put them in the best room possible. Instead we got a small, crappy room with old yellow wall paper. The staff is friendly, property is very nice, but I wont EVER stay there again, and I hope you avoid it also. 0

Grand Floridian - AWESOME. Beautiful property, great people, awesome service. Loved being able to take the monorail 1 stop to the park, and take the ferry directly back to the hotel. Excellent food in their 24 hour cafe (breakfast there every day). Pool is kind of weak, but there is a nice white sand beach next to it. More to come on parks and dinner places. 10 rating.

Disney Magical Express - transport from the hotel to the airport - easy to use since we checked our bags at the hotel in the morning prior to heading to the park. Really rude customer service who would not allow me to get on a later bus (they had us leave 3 hours prior to departure). Easy because the GF is the last stop before the airport, and at 12:55 departure there were only 2 other families on board. Because of the awful customer service they get a 6 rating.

AA 1299 from Orlando to Miami (that's a free ticket for you) - the Orlando airport sucks if you fly AA. Looks like terminal is under construction and that's good because the current is a mess. Especially if you want to buy Mickey items, wife and kids had to take the train back to the main terminal and go back through security to get a wide selection of items. The flight was crowded and full.

AA 1253 MIA - ORD. The service sucked at the Admirals club and especially at the gate. The three agents were crabby, nasty, women. The flight was delayed for 30 minutes due to the crew getting in late. Service was ok on the flight, the dinner selections horrible (cheese tortellini or some chicken-thing), and the dessert was worse (some frozen chocolate thing) or decent cheese plate.

Fox Valley Limo - when I called from the airport they had our reservation for the next day, and told me there was no way their "triple check" program could have had the date wrong. After holding for 6 minutes, they found a ride for me. Good driver (he didn't talk), and $95 on the way home. Pretty good service, 8 rating