Rating 10.0
They were great to me. I forgot to book a rental car, and tried to get one last night. Website and 800# said they were sold out (Grammy awards were last night), and I got the local phone number. I called while on the way to the airport and they asked me to call when I landed.
I did and let them know I only needed the car from 10 am - 2 pm. They hooked my up and honored my discount......car was retail for $186 for a Malibu.....I paid $86.
Awesome guy at the desk said they had cut their fleet, the cars were older/beat, and had laid off people. There were TONS of cars on the lot, and I would have been PISSED if I didn't get one.